How it Works
We’re proud you’ve chosen us as your partner in resolving your debt. Here’s an overview of what you can expect at each stage of the program, actions you can take to ensure your program runs smoothly, and resources to help you better understand details of the process.
Getting Started
What to Expect
Over the months, your deposits build up in your Dedicated Account. Once its balance is high enough, we start negotiations.
Because you stop making payments, creditors will begin calling you. It may be trying, but it’s also a sign that they are open to negotiation.
What You Can Do
- Make sure you always have funds available in your bank account to cover your monthly deposit.
- Stop using and paying on the accounts you enrolled in your program so creditors have a reason to negotiate and reduce what you owe.
- Verify that Liberty Debt Relief has complete, accurate information on all the accounts you enrolled – see Enrolled Debts page.
- Use the information on the Handling Creditor Calls Page to manage creditor calls like a pro.
- Bookmark client.libertydebtrelief.com and log in often to check for alerts and view program progress.
Staying Focused
What to Expect
While you continue making monthly deposits, we plan your custom negotiation strategy.
As your Dedicated Account grows, we use our 20+ years’ experience with creditors to determine the best time to start negotiating a settlement that gets you as much savings as possible.
Over 60% of clients get their first debt settled in the first 6 months of enrollment.
What You Can Do
- The most important thing you can do is stay patient and committed to your deposit schedule.
- To prepare for creditor phone calls, learn what to say (and what not to say) when you talk to them.
- If any of your creditors takes legal action or one of your debts goes to a collection agency, let us know, upload the notices to your dashboard ASAP.
Your First Settlement
What to Expect
As soon as we negotiate a settlement, Liberty Debt Relief notifies you via text, email and your Client Dashboard.
You review the terms of the settlement and provide authorization for the settlement.
What You Can Do
- Respond to settlement notifications ASAP, as settlement terms are time sensitive.
- Start building a savings fund so unexpected expenses don’t derail your program progress.
More Settlements
What to Expect
If you have structured settlement(s), payments are made to your creditor in monthly installments from your Dedicated Account.
As the balance in your Dedicated Account grows, Liberty Debt Relief begins negotiations with more of your creditors.
What You Can Do
- Stick to your deposit schedule to ensure funds are available to cover payments toward existing settlements AND fund the ability to negotiate new settlements.
- If you want to speed up negotiation activity, you can increase your monthly deposit.
- Check your Client Dashboard regularly for Dedicated Account activity and updates on your enrolled debts.
- Respond quickly to alerts and information requests.
The Home Stretch
What to Expect
Once all your debts are in a settlement, you keep making your program deposits until the debts are paid off and resolved.
In your Client Portal dashboard including:
- An overview of your settlements and savings
- Any Settled in Full letters we received from your creditors
- Details on the status of your Dedicated Account
After you graduate and put all that debt in the past, you can take the skills and healthy money habits you formed during the program to reach your next financial goal!
What You Can Do
- To speed up your graduation date, make additional deposits into your Dedicated Account when possible.
- Start planning what you will do with your monthly deposit money after your debts are all paid off!
